Privacy Policy

Planet Beach Spray & Spa

Last updated: Jan 19, 2026

Planet Beach Spray & Spa (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our website, services, memberships, and spa operations.

This policy applies to all Planet Beach locations in Canada.

Information We Collect

We may collect the following types of personal information:

Contact Information

Name
Email address
Phone number

This information may be collected when you:

Book an appointment
Register for a promotion or welcome credit
Complete a waiver
Contact us directly
Become a member

Appointment, Membership & Service Information

Appointment details
Membership status
Service history related to your visits

This information allows us to manage bookings, memberships, and provide services effectively.

Payment Information

Payment information may be collected for the purpose of processing memberships, sessions, or authorized transactions.

Payment details are processed through third-party booking and payment systems that tokenize and securely transmit payment information. We do not retain full payment details longer than necessary, and access is restricted to authorized personnel only.

Website & Lead Information

When you use our website, we may collect:

Name
Email address
Phone number

This information is used to respond to inquiries, manage promotions, and assist with bookings.

How We Use Personal Information

We use personal information for legitimate business purposes, including to:

Schedule and manage appointments
Process memberships and payments
Communicate with clients about bookings, services, or promotions
Send confirmation or reminder text messages
Provide customer support
Meet legal and regulatory requirements

We do not sell, rent, or trade personal information.

Text & Electronic Communications

We may send text messages or emails for operational purposes, including:

Appointment confirmations
Booking notifications
Welcome credit follow-ups
Service-related communication

You may opt out of promotional communications at any time by following the instructions provided in the message or contacting us directly.

Third-Party Service Providers

We use trusted third-party service providers to support our business operations, including:

Online booking and scheduling
Digital waivers
Payment processing
Website hosting and form collection
Communication tools

These providers are permitted to access personal information only as needed to perform services on our behalf and are required to safeguard the information.

Storage & Protection of Information

We take reasonable steps to protect personal information against loss, unauthorized access, disclosure, or misuse. Personal information is stored using secure systems and is accessible only to authorized personnel.

Information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

You have the right to:

Request access to your personal information
Request corrections to inaccurate information
Withdraw consent for certain uses of your information

To exercise these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you may contact us at:

Planet Beach Spray & Spa
Email: planetbeachnamao@gmail.com
Canada

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.